Shipping policy
🚚 Rise & Roll Shipping Policy
1. Order Processing
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All orders are made to order and processed within 2–5 business days.
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You will receive a confirmation email with tracking information once your order ships.
2. Shipping Times
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United States: 3–7 business days
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Canada: 5–10 business days
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International: 7–21 business days
- Delivery times are estimates and may vary due to order volume, holidays, or carrier delays. Most orders arrive within 7–12 business days.
Shipping times may vary during peak seasons or due to carrier delays.
3. Shipping Rates
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Rates are calculated at checkout based on your location and order weight.
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Free shipping is available on orders over $50 (U.S. only).
4. Incorrect Addresses
Please double-check your shipping address. We are not responsible for packages shipped to incorrect or incomplete addresses provided by the customer.
5. Lost or Stolen Packages
We are not responsible for lost or stolen packages after delivery is confirmed by the carrier. If your package is lost in transit, please contact us at risenrollcustomerservice@throttle.site, and we will help file a claim with the carrier.
6. Returns Due to Delivery Issues
If an order is returned due to an incorrect address or refusal, the customer is responsible for reshipment fees.
7. Contact Us
For shipping-related questions, please email us at risenrollcustomerservice@throttle.site.